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#Kindle for mac update crashes on startup download
Download the BibleReader diagnostic tool at this address:.If restarting your computer does not solve the issue, please try resetting settings by following the steps below: RESET SETTINGS AND LOGIN TO YOUR OLIVE TREE ACCOUNT: If your Mac hasn’t been restarted in a while it may exhibit some odd behavior with running certain applications. If you see any errors, please contact our support team before proceeding with the following steps. Select 'Sync Log' to ensure that your sync was successful. If you are not signed in, you will be prompted to sign into your Olive Tree account. Open the Study Center by clicking the icon in the upper right corner of the app You will need an Olive Tree account to sync your annotations. This will ensure that your notes, highlights, etc., are synced to your Olive Tree account on our servers.
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Sync your annotations before continuing with troubleshooting steps. If at any point you feel uncomfortable with the troubleshooting process, please feel free to contact our support team. Include a specific description of the issue you’re having and one of our support members will contact you as quickly as possible. Follow this guide and only take as many steps as needed to get your issue resolved.
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Each problem is unique, so it’s possible that some of these steps may not be relevant to your particular issue. This guide should be used if you are experiencing problems with the Olive Tree Bible App on your Mac.